What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
General Browsing Information
gathers navigational information during each visitor’s use of our Site. In the process of gathering navigational information, non-personally identifiable information (e.g., domain type, browser version, service provider and IP address and the like) may be collected. The navigational information tells about the use of our Site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our Site. It also tells us about the technical inefficiencies of our Site and services (e.g., the time it takes a visitor to connect to our Site or download pages). The navigational information helps us better understand a visitor’s experience at and improve upon that experience by recognizing and delivering more of the features, services and course materials our visitors prefer. We may provide this statistical information to third parties, but when we do so we do not provide personally identifying information without your permission.
Categories of information collected include name, address, e-mail address, recipient’s name and e-mail address, order information, telephone number, credit card information and messages or reminders you create.
RFD Services may collect and store personally identifiable information, to respond to questions, and to process or fill orders or requests. RFD Services may use this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. RFD Services may also use this information to customize your experience using our Web site.
RFD Services may also retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses. We may match user information we collect with offline data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.
For product or service orders, RFD Services may need additional information in order to process or to fulfill your order or request. Except as otherwise stated in this Policy, RFD Services will not share your personal information with third parties without your permission, except as otherwise necessary to (i) process or fulfill your order, (ii) respond to your request or answer your inquiries, (iii) forward your information to one or more RFD Services students so that they may contact you in response to your communications to us; or (iv) comply with any applicable law, court order or other judicial process.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Using Personal Information That We Collect
We will use the information you provide when you visit us to sign up for RFD Services e-mail to send you updates about RFD Services promotions and events. In addition, we will use your name and mailing address provided during such sign up, in all the ways described in this privacy statement and we will use your e-mail address as described in this privacy statement for e-mail addresses . In the event you would no longer wish to receive such communications from RFD Services, please notify us by using our Contact Us page.
Information you provide to us will be transmitted to and stored in information technology facilities and databases maintained in the United States of America. By submitting information to us, including non-public personal information, you consent to the transmission of your information to and the storage of that information in the United States.
RFD Services will not sell or rent personally-identifying information collected during your use of our Site without your permission. RFD Services may, however, transfer your information in the event that we transfer ownership of all or a significant part of our stock, assets or business.
If you place a request for course materials or services, RFD Services may use information you provide to us to ship your order.
RFD Services may rely upon third parties for important elements of our operations, so we may provide your nonpublic personal information, such as your name, address, and account information to these third parties so that they can do their job, such as servicers, financial service providers, marketing companies that help us market our course materials. We will take appropriate steps to protect your information in these circumstances. These third parties also may have their own privacy policies.
RFD Services may also share the information we collect about you with third parties including retailers, credit card issuers and processors, banks and other financial institutions and government agencies.
RFD Services may use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze Site usage, to improve our content and product offerings and to customize our Site’s content, layout, and services.
RFD Services may use your information to deliver information to you that, in some cases, is targeted to your interests. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.
RFD Services may use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the Site. If you do not wish to receive these communications, please Contact Us.
RFD Services may use your IP address to help diagnose problems with our server, to manage our Site and to enhance our Site based on the usage pattern data we receive. RFD Services reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of business or assets to a third party.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Privacy of Children on Our Website
Links to Other Websites & Services
Surveys & Contests
Updates to the Privacy Statement
Questions or Concerns
We have designed to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari.
While we implement the above security measures on this Site, you should be aware that 100% security is not always possible. Whenever you voluntarily disclose personal information online–for example on message boards, through e-mail or in chat areas–that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
How You Can Update, Correct, or Delete Your Information
During the normal course of doing business, we may to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service orders you place with us.
Other Provisions as Required by Law